Privacy Policy

Book Cyprus Transfer ("we", "us", "our") operates the website bookcyprustransfer.com and provides private airport transfer services in Cyprus. This Privacy Policy explains what personal data we collect when you use our website or book a transfer, why we collect it, and what rights you have.

1. Who is responsible for your data

The data controller is Easy Book CY Travel Agency (trading as Book Cyprus Transfer), Vasileos Evagorou 17, Larnaca, Cyprus. For any privacy-related question or request, contact us at info@bookcyprustransfer.com.

2. What data we collect

When you make a booking through our website, we collect:

• Full name, email address and phone number
• Pickup and drop-off locations (including hotel name or accommodation address)
• Pickup date and time, flight number, and return transfer details (if applicable)
• Number of passengers, luggage details, and any extra services or special requests you select
• Any notes you choose to add to your booking

We also automatically collect limited technical information (such as IP address, browser type, and pages visited) through standard web server logs and functional cookies, as described in our Cookie Policy.

3. Why we use your data

• To process, confirm and organise your airport transfer booking
• To communicate with you about your booking (confirmation emails, updates, driver coordination)
• To share the necessary pickup details (name, phone, flight number, pickup point) with the driver assigned to your transfer
• To respond to questions or requests you send us
• To keep accounting and booking records as required by law
• To maintain the security and proper functioning of our website

The legal basis for this processing is the performance of the transfer contract you enter into with us when booking, our legitimate interest in operating and securing our service, and compliance with legal obligations (e.g. accounting records).

4. Who we share your data with

We do not sell your personal data. We share only what is necessary with:

• The driver or transfer partner assigned to carry out your transfer
• Service providers who host our website and send our emails on our behalf (e.g. hosting and email delivery providers), acting under our instructions
• Authorities, where required by law

5. How long we keep your data

We retain booking data for as long as necessary to fulfil the purposes described above and to meet our legal and accounting obligations. If you contact us without making a booking, we keep your message only as long as needed to handle your enquiry.

6. Your rights

Under the General Data Protection Regulation (GDPR), you have the right to access, correct, delete, or restrict the use of your personal data, to object to certain processing, and to receive a copy of your data in a portable format. To exercise any of these rights, email info@bookcyprustransfer.com. You also have the right to lodge a complaint with the Cyprus Commissioner for Personal Data Protection or your local data protection authority.

7. Security

We use industry-standard measures, including encrypted (HTTPS) connections and restricted access to our booking system, to protect your data against unauthorised access, loss, or misuse.

8. Children

Our website and services are intended for adults who are booking transfers on behalf of themselves and, where relevant, accompanying family members. We do not knowingly collect personal data directly from children.

9. Changes to this policy

We may update this Privacy Policy from time to time. The date at the top of this page shows when it was last revised.